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  • What is Compozure?
    Compozure is a lifestyle concierge offering a variety of personal services on-demand and on-subscription. From personal styling to personal cheffing, our vetted experts are dedicated to managing your weekly essentials so you can focus on your life goals.
  • What is the process to book a service?
    It's an easy, 4-step process: Choose Your Service - select a service category (e.g. Personal Chef, Personal Assistance) and then, choose a pricing package (e.g. Meal Prep, On-demand). Provide Service Details - share more details of what you need and when and pay a small deposit to confirm your booking. Your deposit is fully refundable before your service starts. Expert Matching - we will send you an email with a suggest expert match suited to your needs. Connect and Confirm - once you confirm your expert match, we will connect you to have an intro call with them. From there, you can sit back and relax while they run your to-dos.
  • What is your cancellation policy of a service or subscription?
    Our cancellation policy is designed to provide flexibility while respecting our experts' time and scheduling: Service Cancellation Policy: If you cancel 72+ hours before your service, you will receive a 100% refund of your service fee. If you cancel 24-72 hours before your service, you will receive a credit or partial refund. If you cancel within 24 hours of before your service, there is no refund and your full service fee will be retained. Subscription Cancellation Policy: If you cancel 72+ hours before your next charge, you will not be charged. If you cancel within 72 hours of your next charge or after your charge, you will receive a partial refund, minus a 5% transaction fee. You can cancel or modify your service or subscription by emailing service@compozure.co with the subject line "Cancel Service" or "Cancel Subscription".
  • Will my deposit be refunded if I cancel my service?
    Once you book a service, we will email you to initiate the expert matching process. If you decide not to proceed after being matched with an expert, you will receive a full refund of your deposit.
  • What if I don't see the service I need listed?
    Compozure will try to help you with whatever you need. If you can't find what you are looking for, you can email our client services team at service@compozure.co to ask whether we can complete the task you need.
  • Is travel included in the price?
    For our on-demand (hourly) services, travel is not included. We charge a travel fee for each service to cover our service providers travel costs. For our subscription services, an expert's travel time is complementary provided you are based in a serviceable location. *Note that we currently only conduct in-person services in and around New York City. Upon booking with us, it's open to our discretion whether we can service your area.
  • Are taxes included?
    Sales tax is added at the point of transaction.
  • Do you offer virtual services?
    We offer virtual services across the USA. The only services we can't provide virtually are personal cheffing and home cleaning. If you want your service conducted virtually, please check the appropriate box at booking or when we email you to match you to an expert, please let us know.
  • Who purchases the ingredients and groceries for my Personal Chef meal prep in New York service?
    For the meal prep bundle, your Private Chef will provide a grocery/ingredient list for you to purchase for each week. For the private event bundle, your Private Chef will purchase all necessary groceries and ingredients. Standard grocery costs are included in our service fee. If premium ingredients are required, your chef will discuss this with you for approval before any additional charges are applied.
  • What happens if I go on vacation? Can I pause my meal prep subscription?
    Absolutely — you can pause your weekly meal prep anytime. Here’s how it works: 3+ days’ notice: Let your chef know directly or email us at service@compozure.co at least 3 days before your scheduled meal prep, and you won’t be charged for that week. 1–3 days’ notice: A $55 convenience fee will apply to cover planning. Less than 24 hours’ notice: The full session fee is charged and considered forfeited. Just let us know when you're back, and we’ll resume your service. Flexible, simple, and built to work around your life.
  • If I have a subscription (e.g. weekly meal prep), how do I cancel it?
    You can cancel your weekly meal prep service anytime with at least 3 days’ notice before your next scheduled session to avoid being charged. To cancel, just email our client services team at service@compozure.co with the subject line "Cancel Subscription" and include your name and the email address associated with your account. You can also let your chef know directly if that’s easier — we’ll take care of the rest.
  • What types of cuisines can your meal prep chef in New York prepare?
    Our personal chefs can accommodate a wide variety of cuisines, from classic American to Mediterranean, Asian, vegan, keto, and more. You can collaborate on a menu that reflects your personal tastes and goals.
  • Are your personal chefs certified and insured?
    Yes. All personal chefs for hire through Compozure are professionally certified, vetted, and fully insured. We carefully screen every chef for culinary training, safety standards, and in-home professionalism to ensure a high-quality, secure experience.
  • Who should hire a private chef for a party in New York?
    Anyone who wants to host with intention and ease. Whether you are planning a birthday, engagement, team dinner, or gathering at home, a private chef brings restaurant-quality dining to your door, without the stress of cooking, serving, or cleaning. Our service is ideal for hosts who value elevated experiences, personal touches, and making the most of their time with guests.
  • What areas do you serve?
    We serve all five boroughs of New York City—Manhattan, Brooklyn, Queens, the Bronx, and Staten Island—as well as select parts of Long Island, Westchester, and northern New Jersey.
  • How far in advance should I book?
    We recommend booking 2–4 weeks ahead to ensure availability and give your chef time to personalize your menu. We do our best to accommodate last-minute requests when possible.
  • Are the menus customizable?
    Yes! After booking, we pair you with a dedicated chef who will collaborate with you to design a menu based on your tastes, dietary preferences, and event style.
  • Does Compozure handle large events or just smaller dinners?
    We cater to events of all sizes, from intimate dinners for five to full-scale celebrations with over 30 guests. Whether you are hosting a casual gathering or a large-scale event, our team ensures that your culinary experience is seamless, elevated, and unforgettable.
  • How much does it cost to hire a private chef for a party in New York?
    Pricing depends on your guest count and desired service format. Our standard service includes a personal chef, groceries, and a custom-designed, multi-course family-style meal. For detailed pricing based on your event, fill out our booking form or contact us directly, and we will provide a tailored quote.
  • I see your pricing is custom but, what pricing range can I expect?
    Depending on the skills required and the stages of your project, our pricing can range from $100/hr to $200/hr.
  • Do your Interior Design services have to be in-person? Can I book virtual interior design services?
    We offer interior design services virtually and in-person. This is particularly useful if you live outside of NYC and we don't have any in-person service providers in your area.
  • I see your pricing is custom but, what pricing range can I expect?
    Depending on the skills required and the stages of your project, our pricing can range from $75/hr to $150/hr.
  • Do you offer virtual personal styling services?
    We offer personal styling services virtually and in-person. This is particularly useful if you live outside of NYC and we don't have any in-person service providers in your area.
  • What type of tasks fall within personal assistance?
    Our personal assistants are here to simplify and streamline your life. Whether it's grocery shopping, organizing your home, or managing your calendar, they handle the details so you don't have to. They can also coordinate with other Compozure service providers on your behalf, ensuring everything runs smoothly, effortlessly, and on your terms.
  • Do I have to hire a cleaner to have laundry services?
    No, you can have laundry services separately however, it comes at a discounted price if you include it with your cleaning service.

COMPOZURE

A private lifestyle concierge offering on-demand and on-subscription lifestyle experts to manage the essentials of your week.

New York, NY

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